Siebel Web Server Extensions Installation

Web Server Extensions 7.8.2 Installation:

1 "Before installing SWSE, You must have installed all key Siebel Enterprise Server components, including the Siebel

Gateway Name Server, at least one Siebel Server, and the Siebel Database Server. Application

Object Manager components must be enabled for the Siebel applications you purchased."

2 "Make sure that the user running the SWSE plug-in has read, write, and execute permissions on the

SWSE_ROOT directory and its subdirectories (where SWSE_ROOT is the directory in which the SWSE

is installed). On Windows, you must grant these permissions to the IWAM and IUSR user accounts."

3 Incase of Web server is not installed already, Install, Configure and Start Microsoft IIS from your operating system using Add/Remove Programs on machine where your Extensions will reside

4 Log on as the OS administrator.

5 Navigate to SIEBEL_INSTALL_IMAGE_782\7.8.2.0\Windows\Server\Siebel_Web_Server_Extension.

6 Double-click setup.exe.

7 Click Next.

8 To install a new instance of the SWSE software, select None (the default) and click Next.

9 "Confirm the default installation directory or specify a different one, and click Next.

The default SWSE installation directory is C:\sea78\SWEApp."

10 Select the Language Pack or packs you are installing for the SWSE and click Next.

11 "On the Program Folder screen, click Next to accept the default program shortcut or modify the

program folder name to a desired name and then click Next."

12 "Select one of the following options to continue:

■ Continue with configuring SWSE.

■ Close out of the SWSE Configuration Wizard and configure later. If you choose to close out

of the wizard and configure later, the installer displays the message:

The InstallShield Wizard has successfully installed Siebel Web Server. Choose

Finish to exit the Wizard."

13 Click Finish.

14 If you closed out of the SWSE Configuration Wizard after installation, relaunch it.

15 Select the desired load-balancing method for your environment and click Next.

16 "Enter the hostname for the Siebel Server and the port number (default 2321) for the SCBroker

(Siebel Connection Broker) component. Click Next."

17 Enter the name of your Enterprise Server and click Next.

18 "Select the encryption type the Siebel Web Clients should use to communicate with the Application

Object Managers and click Next:

MSCRYPTO.,NONE., or RSA."

19 "Select the type of compression you want to use for communications between the SWSE and the

Siebel Servers, and click Next:

None

ZLIB"

20 "Enter the port numbers for HTTP and HTTPS, and click Next:

HTTP Port Number. Type the HTTP port number used for Web browser communications, or

accept the default setting used by the Web server (80).

HTTPS Port Number. Type the HTTPS port number used for secure Web browser connections,

or accept the default setting used by the Web server (443)."

21 "On the Employee’s Anonymous Login Name screen, indicate the following, and then click Next:

Employee’s Anonymous Login Name.,Employee’s Anonymous Login Password.,Employee’s Anonymous Login Password (confirm)."

22 "On the Contact Login User Name screen, indicate the following, and then click Next:

Contact Login User Name.,Contact Login Password.,Contact Login Password (confirm)."

23 "Enter the Web Update Protection key that your administrator will use for updating files on the

SWSE and click Next."

24 Review the values for accuracy.

25 Click OK.

26 Review installation directories in \Web\ADMIN, BIN, ISSRUN, LOCALE, LOG, PUBLIC, etc. Also review eapps.cfg in BIN directory

Siebel Gateway Server Installation

Navigate to SIEBEL_INSTALL_IMAGE_782\7.8.2.0\Windows\Server\Siebel_Enterprise_Server.

Double-click setup.exe.

Click Next.

To install the Siebel Enterprise Server software in a new instance, select None as the default and click Next.

Select the directory in which you want to install Siebel Enterprise Server and click Next.

Choose the Siebel Gateway Name Server and click Next.

Choose the type of installation to execute from the following options and click Next.

Select the language or languages you want to install or add and click Next.

Click Next to accept the default folder name, or modify the folder name as desired and click Next.

The installer displays the location into which it will install the Siebel Gateway Name Server and any other servers you have elected to install, and also the disk space required for the software you are installing. Click Next to continue or Back to adjust the values.

The installer proceeds to install the specified files.

A message appears, stating that language files are being installed."

"Select one of the following options to continue:

■ Continue with configuring the Siebel Gateway Name Server. For detailed instructions, see

“Configuring the Siebel Gateway Name Server” on page 89.

■ Close out of the Siebel Software Configuration Wizard and configure later. In this case, the

installer displays the following message; however, note that you cannot operate the Siebel

Gateway Name Server until it is configured:

The InstallShield Wizard has successfully installed the Siebel Enterprise Server.

Click Finish to exit the Wizard."

To complete the installation process, click Finish.

If necessary, start the Siebel Software Configuration Wizard.

"On the Windows User Account screen, type the following information, and click Next.

Windows User Account. Type the Windows user account name, preceded by the domain name and a backslash; for example, HQ\username. (This value should be the account name created to run this service.) If the account is a local account, specify the machine name instead of the domain name.

Windows User Account Password. Type the password for the Windows account you specified.

Windows User Account Password (confirm). Retype the password to confirm it.

NOTE: If this account does not have Service Owner privileges, the configuration wizard prompts

you to add them. In this case, click OK and the utility adds the privileges automatically.

The Gateway Name Server Listening Port screen appears."

"Accept the default port number on which the Siebel Gateway Name Server should listen (2320), or type an alternate port number (if 2320 is used by another application), and click Next."

"Configure the Siebel Gateway Name Server service (gtwyns):

■ Click Next to accept the default setting to start the Siebel Gateway Name Server automatically whenever the Windows operating system starts up."

"Configure the Siebel Gateway Name Server service:

■ Click Next to accept the default to start the Siebel Gateway Name Server now (after

configuration is complete)."

"Click Next to review the configuration values you entered on the previous Configuration Wizard

screens. If you are satisfied, click Finish."

Click OK.

Click Finish.